Ledger Login — Connect & Unlock Ledger Live

Clear, trusted steps to connect your Ledger device (Nano X, Nano S Plus) and safely access Ledger Live.

What “Ledger Login” Means

Ledger does not use email/password accounts. “Logging in” to Ledger Live means connecting your Ledger hardware wallet and unlocking it with your PIN. The device itself is the authentication token: private keys remain on the hardware and all sensitive actions require on-device confirmation.

Step-by-step: Connect & Unlock

Download Ledger Live: Get the official app from ledger.com/ledger-live and install it on desktop or mobile.
Open Ledger Live: Launch the app and choose your device type when prompted.
Connect your device: Plug in the Ledger with the official USB cable (or use Bluetooth for Nano X mobile).
Enter PIN on-device: Type your PIN directly on the Ledger device to unlock it — never type the PIN into your computer or phone.
Allow access: Accept any prompts on the device to expose account information to Ledger Live; the app will then display your accounts and balances.

Security Essentials

Critical: Ledger (or legitimate support) will never ask for your 24-word recovery phrase. Never enter it into Ledger Live, a website, or share it.

Always download Ledger Live from the official Ledger domain.
Confirm addresses and amounts on your device screen before approving any transaction.
Use a strong PIN and consider enabling an optional passphrase (hidden wallet) for extra protection.
Store your recovery phrase offline (paper or metal) — never digitally.

Common Login Problems & Fixes

Device not detected: Try the original USB cable, different port, or reboot the host device. Reinstall Ledger Live if needed.
Bluetooth pairing (Nano X): Remove old pairings, toggle Bluetooth, and re-pair inside the Ledger Live mobile app.
App/firmware mismatch: Update Ledger Live first, then follow on-device prompts to update firmware.
Forgot PIN: Resetting the device is required (it erases local keys). Recover using your 24-word phrase on a restored device.

Advanced Options & Tips

For extra security on large holdings consider using a passphrase to create hidden accounts, split seed backups, and keep a tested backup device for recovery drills. On desktop, enable OS-level security (full-disk encryption) and avoid using Ledger Live on untrusted or public computers.